EDAA Trust Seal

Privacy Notice for Epsilon.Com

This Privacy Notice sets out how Epsilon Data Management, LLC (“we”, “our”, “us”, “Epsilon”) collects, uses, shares, and protects any personal data through epsilon.com and its subpages (“Website”). This Privacy Notice also explains the measures we take to safeguard your personal data and describes how you may contact us regarding our privacy practices.

Introduction

Our website is intended to provide information to business clients about our products and services and potential applicants who are interested in a career with Epsilon.

Any data collected through this Website, including personal data (as defined under applicable data protection laws, referred to as “Personal data”), will only be used for the purposes set out in this Privacy Notice. Notwithstanding, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law.

Please read this Privacy Notice thoroughly. If you disagree with the way your Personal Data will be used, please do not use this Website.

We may include links to other websites, including social media platforms. This Privacy Notice only covers this Website and does not apply to the data practices of other websites. We encourage you to read the privacy notices available on other websites you visit.

What Personal Data do we collect through the Website and how do we process and disclose the Personal Data?

The following chart describes (i) the categories of Personal Data we collect, (ii) why we collect and use that Personal Data (called the purpose), (iii) from whom we collect the Personal Data from, (iv) to whom we disclose the Personal Data for our Business Purposes, and (v) to whom we “sold” (as defined by the California Consumer Privacy Act of 2018) the Personal Data. More information about the information found in each column can be found in the sections following this chart.

Category of Personal Data

Purpose for Processing

Category of Source Personal Data Collected from

Categories of service providers to whom Personal Data was Disclosed

Categories of third parties to whom Personal Data was “Sold” or “Shared”

Business to Business Contact Information: e.g. name of your employer or company, your title, department

  • Respond to inquiries
  • Send marketing communication
  • Operating and personalizing your experience on our Website
  • Online and offline marketing

Directly from you (see more information in Section II)

  • Our affiliates
  • Analytics service providers
  • Online marketing and measurement providers
  • Web or data hosting
  • Technical or customer support

(see more information in Section III)

N/A

Contact Information and Identifiers: e.g. first and last name, email address, telephone number, IP address.

  • Respond to inquiries
  • Send marketing communication
  • Facilitate your consumer privacy rights requests
  • Operating and personalizing your experience on our Website
  • Detecting security incidents, fraud prevention and legal purposes
  • Online and offline marketing (including Interest Based Advertising)

Directly and Indirectly from you (see more information in Section II)

  • Our affiliates
  • Analytics service providers
  • Online marketing and measurement providers
  • Web or data hosting
  • Technical or customer support
  • Security providers

(see more information in Section III)

See Section III

Internet or other electronic network activity information: e.g. browsing history, search history, your interaction with a website or advertisement

  • Operating and personalizing your experience on our Website
  • Detecting security incidents, fraud prevention and legal purposes
  • Online and offline marketing (including Interest Based Advertising)

Directly and Indirectly from you (see more information in Section II)

  • Our affiliates
  • Analytics service providers
  • Online marketing and measurement providers
  • Web or data hosting
  • Technical or customer support
  • Security providers

(see more information in Section III)

See Section III

Your verbatim communications to us or shared on the public areas of our site: e.g. information you directly send us by using the online forms on this Website

  • Respond to inquiries
  • Send marketing communication
  • Facilitate your consumer privacy rights requests
  • Detecting security incidents, fraud prevention and legal purposes

Directly from you (see more information in Section II)

  • Our affiliates
  • Web or data hosting
  • Technical or customer support

(see more information in Section III)

N/A

Who do we collect Personal Data from?

We may collect the Personal Data outlined above from the following categories of sources:

  • Directly from you, for example, when you complete an intake form, send us your questions or comments, subscribe to receive marketing communication or news from us, manage your email subscriptions, or make usage of your privacy rights.
  • Indirectly from you by using automated technologies, such as cookies, pixels, third party tags, scripts, log files and other means to automatically collect information about the use of our Website Further information about our use of cookies can be found in section VII of this Privacy Notice.

With whom do we disclose your Personal Data?

We will share the Personal Data collected from and about you for the various purposes described above, both with service providers and with third parties including our clients. The table above shows how and with whom we may share or disclose Personal Data, and whether (based on the CCPA’s definition of “sell”) we believe we have “sold” a particular category of information in the prior 12 months. Additional, more general disclosure practices are also described below the table. In addition to the following, we may share your Personal Data with any other party with your prior consent.

We may share your data for the following additional purposes:

  • For legal purposes: we may share Personal Data with other parties in order to: (a) comply with legal process or a regulatory investigation (e.g. regulatory authorities’ investigation, subpoena, or court order); (b) enforce our Terms of Service, this Privacy Notice, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of other parties; and/or (d) protect the rights, property or personal safety of us, our platform, our customers, our agents and affiliates, its users and/or the public. We likewise may provide information to other companies and organizations (including law enforcement) for fraud protection, and spam/malware prevention, and similar purposes.
  • Sharing In Event of a Corporate Transaction: We may also share Personal Data in the event of a major corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets, or for purposes of due diligence connected with any such transaction.

The categories of Personal Data identified in the chart above may have been shared or sold (based on the California Consumer Privacy Act’s definitions of “share” and “sell”) with the following categories of third parties in the past 12 months:

  • Advertising Networks
  • Food & Beverage Companies
  • Advertising/Marketing Companies
  • Gift Product Companies
  • Affiliates not under the Epsilon brand
  • Health and Wellness Product and Service Companies
  • Apparel & Accessory Companies
  • Internet Service Providers
  • Automotive Companies
  • Lifestyle & Interest Product Companies
  • Business Service/Agencies
  • Manufacturing Companies
  • Business to Business Companies
  • Marketing Data Companies
  • Communication Services Companies
  • Not for Profit Organizations
  • Consumer Data Resellers
  • Operating Systems and Platforms
  • Consumer Packaged Goods Companies
  • Parenting Product Companies
  • Consumer Services Companies
  • Public or Government Entities
  • Data Analytics Providers
  • Publishing Product Companies
  • Educational Institutions & Companies
  • Social Networks
  • Electronics Companies
  • Technology/Computer Software Companies
  • Energy and Utility Companies
  • Telecommunications Companies
  • Financial Services Companies
  • Travel, Leisure & Entertainment Companies

Where you are a California resident

Your California Rights and Choices

California residents have specific rights with regard to their Personal Data. This section describes how to exercise those rights and our process for handling those requests. You may also designate an agent to make the following requests to exercise your rights under CCPA. We will take steps to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or a copy of a power of attorney.

Right to request access to your Personal Data

If you are a California resident, you have the right to request, up to two times each year, access to categories and specific pieces of personal information about you that we collect. To make an access request please visit https://legal.epsilon.com/dsr/ or by calling us toll-free at (866) 267-3861. Once we receive your form, our identity verification service provider will confirm your identity with a series of test questions to be verified against the service provider’s data.

Right to request deletion of your Personal Data

If you are a California resident, you have the right to request that we delete any Personal Data that we collected from you. However, we may retain Personal Data for certain important purposes, as set out by law. When we receive and verify your request to delete your Personal Data, we will proceed to delete the data unless an exception applies. To make a deletion request please visit https://legal.epsilon.com/dsr/ or by calling us toll-free at (866) 267-3861. Once we receive your form, our identity verification service provider will confirm your identity with a series of test questions to be verified against the service provider’s data.

Right to Opt-out of the Sale of your Personal Data

If you are a California resident and would like to opt out of our use of your information for such purposes that are considered a “sale” under California law, you may do so as outlined on the following page: Do Not Sell My Personal Information. You can also submit a sale opt-out request by calling toll-free (866) 267-3861. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization.

Right to Non Discrimination

If you are a California resident, you have the right not to receive discriminatory treatment for the exercise of your privacy rights conferred by the CCPA.

Notice of Financial Incentive.

We offer no financial incentives for your Personal Data that is collected by this Website.

California Privacy Rights Metrics

From July 1, 2020 to December 31, 2020, we facilitated requests made pursuant to CCPA from individuals in the United States that submitted a request through our online request form or by calling our toll-free number (866) 267-3861.

Requests to know

Requests to delete

Requests to opt-out

Number of requests received

1,141

4,707

10,297

Number of requests complied with in full

498

2,026

10,297

Number of requests complied with in part

0

0

0

Number of requests denied due to inability to verify consumer

643

2,681

0

Mean number of days we took to substantively respond to requests

5.5 days

1 day

1 day

Where you are a Nevada Resident

Nevada law (NRS 603A.340) requires each business to establish a designated request address where Nevada consumers may submit requests directing the business not to sell certain kinds of Personal Data that the business has collected or will collect about the consumer. A sale under Nevada law is the exchange of Personal Data for monetary consideration by the business to a third party for the third party to license or sell the Personal Data to other third parties. If you are a Nevada consumer and wish to submit a request relating to our compliance with Nevada law, please contact us as at privacy@epsilon.com.

Your general rights regarding to data collection

Do Not Track

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.

E-mails

You can opt-out of receiving promotional emails from us at any time by following the instructions as provided in emails to click on the unsubscribe link, or emailing us at the email address set out in the “Further Information” section below with the word unsubscribe in the subject field of the email. Please note that you cannot opt-out of non-promotional emails, such as those about transactions, servicing, or our ongoing business relations.

Interest-Based Advertising:

Companies like us that provide Interest Based Advertising services are participants of the Digital Advertising Alliance (“DAA”) and/or the Network Advertising Initiative (“NAI”). To learn more about the targeted ads provided by us and similar companies, and how to opt out of receiving certain targeted ads from them, please visit: (i) for website targeted ads from DAA participants, https://www.aboutads.info/choices; (ii) for app targeted ads from DAA participants, https://www.aboutads.info/appchoices; and (iii) for targeted ads from NAI participants, https://www.networkadvertising.org/choices/. Opting out only means that the selected participants should no longer deliver certain targeted ads to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., in connection with the participants’ other customers or from other technology services).

Please note that if you opt out using any of these methods, the opt out will only apply to the specific browser or device from which you opt out. We are not responsible for the effectiveness of, or compliance with, any opt out options or programs, or the accuracy of any other entities’ statements regarding their opt out options or programs.

Minors

The Website is intended for general audiences and is not directed at children. We do not knowingly collect Personal Data (as defined by the U.S. Children’s Privacy Protection Act, or “COPPA”) from children. If you are a parent or guardian and believe we have collected Personal Data in violation of COPPA, contact us at privacy@epsilon.com. We will remove the Personal Data in accordance with COPPA.

Data Security

We use a variety of methods, such as firewalls, intrusion detection software and manual security procedures, designed to secure your data against loss or damage and to help protect the accuracy and security of information and to prevent unauthorized access or improper use. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you. If you think that the Website or any Personal Data is not secure or that there has been unauthorized access to the Website or your Personal Data, please contact privacy@epsilon.com immediately.

Use of cookies, other tracking technology, social media and social media plug-ins

Cookies are small pieces of text or code sent to your device when you visit the Website. Cookies are used to optimize the viewing experience, count visitors to a webpage, troubleshoot any problems, keep websites secure, and better serve content. The following cookies are used on the Website:

  • Strictly Necessary cookies are required to provide the basic functions of the website and cannot be turned off. They are essential for accessing certain features of the website and could include signing in, adding items to a cart, or e-billing.
  • Performance cookies are used to identify the pages used and to measure and track the performance of our website. This helps us to analyze web page traffic data and improve our website to fit your needs. We only use the information for statistical analysis purposes.
  • Functional cookies are used to provide services you request. These cookies can remember your preferences to boost the user experience on a website.
  • Targeting cookies may be set by us or by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on this website or others. They do not store personal information but are based on uniquely identifying your browser. If you do not allow these cookies, you will experience less relevant advertising.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.

We provide social media plug-ins on the Website to allow you to easily share content from our Website through social media, and in doing so, we may receive your Personal Data from the social media platform that you have authorized to share with us. When you share content using these buttons, a new page will pop up from the relevant social media platform. If you’re already logged into your account on that social media platform, then you will probably be automatically logged into this pop-up page, so that you don’t have to log in again. If, however, you are not logged in (or if you are not registered with the social media platform), the page will ask you for your information.

We have no control over how social media platforms use your Personal Data and they may independently collect information about you when you leave our Website. The information collected and stored by those parties remains subject to their own policies and practices, including what information they share with us, your rights and choices on their services and devices, and whether they store information in the U.S. or elsewhere. We encourage you to read the privacy notices on the various social media platforms you use.

Find out more about how these social media platforms use your Personal Data:

Notification of changes

Any changes to this Privacy Notice will be promptly communicated on this page and you should check back to see whether there are any changes. Continued use of the Website after a change in the Privacy Notice indicates your acknowledgement and acceptance of the use of Personal Data in accordance with the amended Privacy Notice.

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Contact Us

Epsilon has a designated privacy contact. To ask questions about Epsilon’s privacy policy or to request more information on Epsilon’s privacy practices, email us or send correspondence to:

North America
privacy@epsilon.com
Epsilon
P.O. Box 1478
Broomfield, CO 80038
Attn: Privacy

Updated: May 18, 2022